Terms and Conditions
The following paragraphs cover important information that you should familiarize with before submitting ad reservations, payments and artwork to the newspaper. Although 99% of transactions are processed smoothly, from time to time misunderstandings may arise. Therefore, we have devised terms and conditions that clearly describe our business polices. You will be required to accept these terms whenever you make an ad reservation.
Content Limitations
The City Edition is generally a PG-rated publication. So that our readers with children can feel comfortable bringing us into their homes, we do not run display or classified ads involving commercial sex (massage parlors, X-rated clubs, escort services, porn shops, etc.). We do not publish personals or ads containing text, photos, graphics or cartoons that are considered X-rated or contain foul or vulgar language. Also unacceptable are graphics depicting excessive violence, or any other image the editor deems R-rated or X-rated.
If there is any question in this regard, the advertiser is responsible for contacting the publisher WELL IN ADVANCE of the ad deadline to get approval for content that may possibily be deemed unacceptable. Should the ad have to be rejected after the deadline has passed and space has already been allocated, the advertiser may not be eligible for a refund. (See Refunds and Credits below.)
Space Conflicts
The City Edition makes every effort to accommodate advertiser requests regarding ad placement. However, when space conflicts arise (i.e. there are more ads than available space in a section of the newspaper), priority is first given to ads purchased with premium placement options, and secondly with those ads that were earliest reserved. On occasion, we may need to place your ad either on an adjacent page to the requested section or elsewhere in the newspaper. If you would rather your ad not run, please indicate this in the "Additional Instructions" box of the shopping cart (or call/email us). A full refund will only be issued if this instruction is specified.
Refunds and Credits
Ad reservations are non-binding and you will not be liable for any costs until after you pay for your ad and space is allocated. If you cancel your ad prior to the typesetting or camera-ready deadline (whichever is applicable), but have already paid for the ad, then your payment will be refunded, minus a two dollar service charge. Alternatively, you can receive full credit on account for your payment and apply it to an ad in a future issue.
If you cancel your ad after the deadline, you are liable for its total cost in that issue. If you reserved a multiple insertion ad, the single insertion rate will apply to the canceled ad. However, you may be eligible for a full credit for advertising in a future issue - subject to our discretion - if you call us as soon as possible after the deadline passes. In the case of repeat cancellations, the advertiser will not be eligible for credit towards future issues.
Cancelled ads (after the deadline) which include typesetting/layout work are subject to a charge consisting of both the typesetting/layout cost and the cost of the first insertion.
Current ad prices are stated on our online rate card. We are not responsible for pricing errors which result from server malfunctions, shopping cart miscalculations, computer hacking, or our own occasional ineptness. The advertiser is liable for any adjustments, so please refer to the rate card or call us if you have any question about pricing.
If for some reason the newspaper does not appear on newsracks on its scheduled publication date, refunds will only be granted in the case of time-sensitve ads directly affected by the late publication.
Check Processing and Bounced Check Charge
All checks must clear the bank prior to the printer's deadline. Ads paid for by an uncleared check will not run in that issue. For that reason, checks from out-of-area banks should be remitted well before the camera-ready deadline.
A fee of $25 will be assessed for any NSF check (i.e. a bounced check).
Submitting Artwork in Proper Format
You are responsible for reviewing our artwork specifications and submitting ads in one of the acceptable formats listed. Camera-ready artwork that is incomplete, damaged, not the right size, or which violates our content limitations policy (explained above) will not be included in the newspaper, and the advertiser will not be eligible for a refund or credit, unless the artwork is submitted at least three days before the artwork deadline, giving us a chance to look at it and contact you about any deficiencies.
We are not responsible for any artwork that gets damaged or misplaced while in our possession. Please submit only good quality reproductions of the original or set up an appointment for us to scan your original at our office while you wait.
Ad Resizing, Typesetting and Layout Work
It's your responsibility to alert us if an otherwise camera-ready ad needs to be resized in order to fit our newspaper dimensions. (You do this by checking appropriate box on the reservation form.) In addition, you must submit the artwork by the typesetting deadline so we have sufficient time to adjust the width and height and contact you if the adjustment impacts the viewability of the ad. If our dimensions are considerably different than the ones in your artwork (.i.e. more than a 10% scaling up or down) you must correct the ad yourself or purchase the typesetting/layout option on the reservation form .
Other Terms
We do not publish advertisements for prescription drugs.
We reserve the right to assess a 15% service charge for ads purchased online by advertisers whom we have previously refused service and whom we have asked not to submit further ad requests.
If for some reason (other than those outlined above) that an ad doesn't run as scheduled, the advertiser agrees to accept a full refund for the ad in the affected issue, and, if desired, to have all future ads cancelledwithout any service charges incurred. The advertiser shall not hold the newspaper liable for any damages, perceived or actual, that may result from the failure of the ad to appear on the scheduled date or in a selected section.
We reserve the right to refuse service for reasons others than those mentioned above.
Checks used as payments for ads must clear the bank before our printing deadline - 3-4 days after the camera-ready deadline - in order for any ad to be published.
For security reasons, we do not accept cash payments at the office under any circumstances. We do not accept cash in the mail, and we do not take credit card information over the phone or by email.
In the case of internet scams, you agree not to hold The City Edition responsible for scams perpetrated by individuals or businesses posing to be us in an attempt to extract financial or other information from you, or payments of any kind. (Please review our Internet Security for tips on how to avoid being victimized in this manner.)
In checking the "Accept" box (or circling "Yes" on the printout form) at the time an ad is reserved, the advertiser agrees to abide by these terms and conditions.
